ZONE speaker - Product Support

Its is safe and easy to use ZONE speaker. We are happy to answer any questions and inquiries: info@northernpails.com

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Please note: Water can block the side speaker openings of ZONE, causing the sound to become muffled. The easiest way to remove water from the openings is by blowing it out.

Please note: ZONE speaker is designed to reproduce music exactly as it is, without attempting to enhance poor audio quality, unlike many other speakers. If the audio source is low quality (such as in many streaming videos), the sound may also appear lower in quality. To experience the full richness of your music, use high-quality audio sources.

Please note: Before using ZONE for the first time, let it charge with the power switched off. A red light will illuminate the USB port during charging, and a blue light will turn on when the battery is fully charged.

Important: Do not leave ZONE unattended on sauna benches or in other hot environments. Do not take ZONE into the sauna or any hot area without filling its water chamber with cool water, as the water helps to slow the heating of the device in high temperatures. If you bring ZONE into the sauna, keep it on the lower benches, where the temperature is lower than on the upper benches.

Warning: Repeated exposure to temperatures above 60°C may reduce the battery capacity over time.

You can find the Manual of ZONE speaker here in various languages:

ZONE Exclusive (12/2020): Manual (Finnish, Swedish, English) 

ZONE (06/2022): Manual (Finnish, Swedish, English, Japan) 

ZONE (10/2023): Manual (Finnish, Swedish, English, Germany) 

ZONE Bluetooth speaker (10/2024): User manual (EN, FI, SW, GR)